Apple / Mac computer repairThe Mac Doctor


Apple / Macintosh sales and service in Edmonton.

We repair, trade-in, buy and sell all Mac models. Although we specialize in older Macs (2000 - 2014), we can repair most any.

iMac repair, EdmontonMac Mini repair, EdmontonMacBook repair, EdmontonMac Tower repair, Edmonton

e-Mail us about your Apple requirements, or text our tablet at 587-794-1223.


If you have any Apple/Macintosh machine (iMac, tower, laptop, Mini) that needs repair, we can probably fix it - software or hardware issues. We are $27 to diagnose - - we find out if it's software or hardware, and usually what hardware part is failing. (NOTE: for DEAD Macs, it is impossible to diagnose a hardware part - if the unit [especially the power supply] is dead. In such cases, we will remove the drive, and see if it is working or recoverable - externally through our specialized tools. If it is, we can perform a back-up - at least you will have your data.)

We even perform small things like:
–  defragmenting
–  Partitioning a drive into 2, 3, or more "virtual" drives
–  Cleaning out dust
–  RAM upgrades
–  HD (also called "HDD", but we call them "rotary drives") upgrades
–  SSD upgrades, including fusion drives
–  Backing-up / cloning
–  Reinstall Mac OS (10.6 [Snow Leopard], 10.11 [El Capitan], 10.12 [Sierra] - up to 10.13 [High Sierra])* - we re-format, but can back-up your data on a stick. $19 charge for back-up (up to 3 GB. $3 per GB after that).  We can also install 10.15 ["Catalina"] or even OS 9(!!!) for old computers, but read below for our recommendations.
–  or even if your machine is running hot ... let's chat.  We can repair towers, laptops, Mac Minis, iMacs ... from 2000 to 2014 models.
–  Installs of Appleworks 6, iWork '08, iDVD - all of the older apps - we have those installers! We can sell Mac OS 10.6x - either on stick, CD, or on location at your office/home.
–  GarageBand install for early OS!
Yes, we have these versions:
GarageBand  4.0.0  (for OS 10.10 - Yosemite)
GarageBand  4.1.2  (10.11 - El Capitan)
GarageBand 10.2    (10.12 - Sierra)
GarageBand 10.3.4  (10.13 - High Sierra)

–  Also, we have ALL old versions of Firefox!!
–  We are EXPERTS at changing/upgrading drives in iMacs! We clean all dust out during this procedure - fans, heat sinks, airways...


Mac OS 10.6.8 InstallMac OS 10.6.8
Want those "arrows" back? That thicker scroll bar?
We can digress your Mac to 10.6.8 and you can have your arrows back!
This install is $42. It includes iTunes installers 6, and 11, so you can choose. We can also provide you with a USB installer or send it via Cloud/remote drive. e-Mail us for price.

Mac OS 9.1 or 9.2
Want OS 9? Yes - we can install that, too!  (Provided your machine can run it. Provide us with your serial number and we will check if it will run.)
This install is $35. We can also provide you with a USB installer or send it via Cloud/remote drive. e-Mail us for price.

NOTE: For those wishing to regress and reinstall 10.6.8 ("Snow Leopard") or other OSes, we perform those installs for $42.
We also have the capability to translate (convert) Appleworks (versions 3-6) and ClarisWorks documents (4 or 5) - into Pages (or whatever format you desire: RTF, pages, txt, doc). 
 e-Mail us for your needs, so we can quote prices.


Remember, starting with 10.8, those arrows are GONE. Even with the new OS 11, there are no arrows.









We also offer:
–   Copy your old CD - to a stick.  Many newer computers don't have CD drives.  We do!
–   Transfer from cassette tape OR VHS TAPE - to digital.  We charge $75 per hour for this service.  If you have souvineers on those VHS (video) or cassette (audio) tapes, we can import it.
–   As stated above, translate (convert) Appleworks (versions 3-6) and ClarisWorks documents (4 or 5) - into Pages (or whatever format you desire: RTF, Word/Excel, txt, doc).
–   Install VPN.To hide your IP address, we have VPNs for 10.6, and 10.11 tot 10.13.Browse privately - stay away from Governments and prying eyes!

For payments, we accept:
–   e-Transfer
–   Cash
–   Cheque (certain conditions)
NOTE: we have closed our PayPal account - they are "woke". We do not accpet credit cards at this time.

e-Mail about your Apple requirements. For Windows, click here.

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Note: although we love them, we do not repair iPhones or tablets (iPads), sorry.

For Windows or any PC machines, phone 587-405-2444 or on-line to reach our specialist (Dale) directly.  Tell Dale that Phil (the Mac Repair Guys) sent you - for a reduced price.


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Defragmenting:
Before and after
Defragmenting  Defragmenting 

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* NOTE: some FREE advice to those wanting Catalina (10.15) upgrades (to save me time saying this again [and again] on e-mail and phone):
If you upgrade to "Catalina", you will NOT be able to use any 32-bit apps anymore.  10.15 is COMPLETELY 64-bit, so make sure your needed apps are available in 64-bit ("Catalina compliant"), and that you have the necessary RAM.  Alternately, Mac OS 10.6 to 10.14 can use 32-bit apps (and very well!). We author this site and use this all day - on all of our machines here.  We use 10.6.8 and 10.12.6
:-)

We have had several customers who want Catalina, but their systems are maxed out at 2 GB of RAM.  We wish we had better news... you'll need more RAM - usually meaning a new machine.  We DO perform "digression" installs, where we back-up your data, then re-format and install earlier OS versions.  This is $39 for install, and back-up price depends on how many TB (terabytes) you have to back up.  Or, bring your own drive, and we havean hourly rate.

e-Mail us about your Apple requirements, or text our tablet at 587-794-1223.

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Mac computer repair, EdmontonMac repair, EdmontonApple repair, Edmonton






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